Need for Speed Sucks Customer Reviews and Feedback

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Need for Speed (NFS) is a racing video game franchise published by Electronic Arts and currently developed by Criterion Games, the developers of Burnout. The series centers around illicit street racing and in general tasks players to complete various types of races while evading the local law enforcement in police pursuits. The series released its first title, The Need for Speed, in 1994. The most recent game, Need for Speed Heat, was released on November 8, 2019.

The series has been overseen and had games developed by multiple notable teams over the years including EA Canada, EA Black Box, Slightly Mad Studios, and Ghost Games. The franchise has been critically well received and is one of the most successful video game franchises of all time, selling over 150 million copies of games. Due to its strong sales, the franchise has expanded into other forms of media including a film adaptation and licensed Hot Wheels toys.

A dissapointed customer said this in a review: "I will be brief because Need for Speed don't deserve more than a few lines from me, first the effects are poor from the beginning to the end, the characters are flat and history doesn't make any sense on the real world, I know that this is a video game and I may not expect too much, but this video game is a catastrophe".

Reviews

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Former Contractor - Game Programmer says

"I worked at United Front Games for less than a year Cons: Unforgiving for new employees who are fresh into the game industry, lower pay than other game studios."

Louise Ann says

"The Sims 4 was just glitchy...glitchy...glitchy. I'd had more than enough so I went online to contact EA. They fobbed me off and asked me to contact Playstation. I called up Playstation who said the poor gameplay is definitely not their responsibility and to take the problem up with...wait for it...EA! That makes sense when u think about it as EA made the game...playstation are just the console u play the game on...I mean I'm pretty sure it would be glitchy on xbox too! So I went back to speak to EA...and they are refusing to accept any responsibility...they're refusing to acknowledge any kind of fault with their products. Well...EA...I suggest u read my review and thousands of others...clearly...you suck egg."

Joseph Vieira says

"Its the biggest heap of cow dung on the market. EA are nothing but a bunch of crooks. They take your money and give you the worst game play to date. Lag Lag Lag.  They have the nerve to blame you and your PC lol What a Joke !!!!  If that was the case why do other more graphic and broadband intesnsive games work perfectly well??? NEVER BUY ANOTHER FIFA GAME AGAIN and Im going to roast these thieves on all social media platforms to show then for what they are."

Camran A says

"Company is absolutely horrible. My account was hacked on Apex Legends and the Origin launcher even CLEARLY gave me a message one more than I was unable to log in due to the account already in use. Literally the warning popped up on my launcher that someone else was using my account. I immediately changed my password and logged in. All of my character skins were different, my rank was different, and I had different friends on my friends list. Once I changed my password I thought it was over. Then the company banned me. I have been playing this game since the beginning of the release. A week one player!! I thought no worries, I could just get my account back after explaining what happened. Mind you this company should be able to see the log ins and activity on my account and even where the people logged in from. NOPE. They refuse to do anything. Claim I'm the one that cheated. All they do is close my case submissions. They even refuse to respond to my BBB complaints. I have spend HUNDREDS of dollars over the last few years on this game and they completely tossed me aside like the trash. RIDICULOUS. This completely is garbage, their support is garbage, and they treat their customers like garbage. HORRIBLE. COMPANY."

Jens Heissel Petersen says

""Worst Company in America""

J L says

"Additional stars can appear in loot boxes, along with duplicate items and more negative reviews."

Casper Olsen says

"EA has the worst servers in the world i disconnect really often to ea due to the shi tty ass servers they have its so insane and completelly ruins the experince playing on their platform like fifa if you disconnect from the server for 1 second you get a DNF :("

Babosh Addo says

"Fck this $hit game ea are some w@nkers"

Jesse Keating says

"Terrible company, everything they do is either rigged, broke, glitched or just plane bad. I hate this company with a passion I will never buy any of their games ever agin"

Harmoni Pickering says

"I have no idea what to do so I guess I'm posting here. Last year (2020) around March I purchased a game bundle of Sims 4 (1 EP, 1 GP, 1 SP) to add to my base game. After buying the game my husband was unsure of the charge and flagged it on our card. I noticed when my account got banned and my games disappeared. I checked my bank and when I realized what happened I immediately called my bank to allow the charge and then went on EA help to fix the issue. I included copies of my bank statement showing the initial charge and cancellation, then the most recent, updated charge that went through to prove that EA had indeed received the money for the games. After emailing back and forth with a rep, they unlocked my suspended account and "closed the case", but did not put my games back onto my account so I could not play them. I reached back out and was told they could not give me my games back and told me to make sure I didn't purchase them through a third party. When I explained that I bought the games directly through them they ceased all communication with me and "closed" the second case. Since then I have tried to open multiple cases, including screen shots that prove they received the money and that it went directly to them, not a third-party. I have been repeatedly ignored, even when asking for a customer service phone number to talk directly to someone to fix the issue. Trying to log-in today I find that my account is again suspended/banned and the website won't even let me "open a case" to talk to someone. Anyone know how I can solve this or speak to someone to figure this out? I am so fed up with EA and them stealing my games/money. I will never spend money with EA again!"

Jesus Jimenez says

"This company is trash i cant play online because they decided to block my account and i have no way to contact them. Please go bankrupt and spare us from your utterly disapointing games."

notsuchagirlygirl says

"This company was great, now it's just all expensive crap and NO imagination. $35 for one Sims 4 Expansion Pack? No way, never. Not only that, but I got EA Play and a ton of free DLC, but aside from two, TWO cheap packs, I could only get 10% off on the rest of the DLC."

jjb_clan justin says

"***** you thanks to your Fifa, for 8 years now, when I touch your game, I've only been depressed, angry and sad."

Hudz says

"I cant even make an EA account because every time I get and Email for verification the code is always invalid, and I cant even get customer support because guess what? You need to log into you account to get support, so overall, horrible account creation/ verification system, horrible customer support and yeah."

Robert Hartley says

"pay to win loot boxes and not supporting the smart delivery are the only reason i dont buy EA games along with there badly paid developers."

Tanisha Hanlon says

"Horrible online support. I purchased simcity through as it says it is now 64bit compatible when purchased through the Apple Mac app store however wanted to keep all my games in one place as I have the Sims 4 through origin. On the origin app i purchased it, then went to download and it said it isn't supported by my mac. I tried getting an answer from EA online chat for a resolution to download the game considering it is compatible when purchased elsewhere, but the online tech was slow and unhelpful. I am unable to get a refund as i purchased it 3 months ago even though I had not been able to download it. Will not purchase through EA when the support is so horrid."

Hrco says

"Worst customer service ever. You pay, and when you can’t use it, you have no one to turn to."

Will Brown says

"DO NOT LET YOUR KIDS BUY THEIR PAY TO WIN FOR PROFIT GAMES ABSOLUTELY HAS TO BE THE WORST GAMES COMPANY EVER AND ALWAYS WILL BE WHILE THE SHAREHOLDERS GET RICH YOUR KIDS GET POOR AND SUFFER STRESS AND DIS ENJOYMENT WITH GAMES THAT ARE PURELY MADE TO MAKE MONEY FOR THE RAT CEO AND SHAREHOLDERS NOT FOR ENJOYMENT FIFA FUT IS FINISHED AND WITH ONGOING COURT CASES THEIR DAYS ARE NUMBERED FINGERS CROSSED THEY GET SUED BY THOUSANDS OF GAMERS AND THEY ARE SHUT DOWN FOR GOOD 👍👍"

Patrick Schiffhauer says

"EA SUPPPORT 1 Month 4 Cases and stil No Answer from EA Support Dont understand why they have a Support Goodbye EA!"

Sean says

"Ea have turned their games into pay to win concentrating on getging money from microtransactions. Games are laggy and scripted."

thisgamesucks says

"Shitty port from console to PC, playing at 21 frames per second. Also drifting feels like shit. EA is out of touch with their customers"

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